Featured News & Insights

Five team members looking happy stood up, with one photo of Elaine cheering.

Highlights of 2023

By Elaine Forth – CEO   Looking back on the year with the goal of filtering out…

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Funders Collaboration Group: Service Design Special

To kick off our Summer of Service Design, our June Funders Collaboration Group (FCG) session focused on…

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Girl stares at her phone smiling, lots of other people stand around her, implying different satisfied users.

How personalisation supercharges User Experience

We put ourselves in the shoes of our users all the time. It’s critical for us to…

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Service Design Packages for Nonprofits

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Living our Values – Making a Difference at Glastonbury

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Make A Difference Campaign

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Listening To Your Stakeholders

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Dynamic Related Lists: A Deep Dive

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Earth Day 2023

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success stories

We are extremely proud to be the trusted partner of so many amazing nonprofit organisations of all sizes and all with different missions

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Let's work together to empower your users, maximise your impact & deliver against your mission

What we offer

We challenge and re-design processes, and build innovative solutions to help our customers make an impact

Salesforce for grant management event at Salesforce Tower hosted by Hyphen8

Superpower Salesforce

We design, build and support innovative and flexible solutions on Salesforce.

We can help you maximise your impact and free up time to spend with your stakeholders and concentrate on your mission.


Design Better Services

Our Service Design team have joined us from leading UK funders, and have years of grant-making and charity expertise.

We can redesign your processes and help you deliver your mission more effectively.


Many of the changes are already being applied across our wider work and there’s no going back to the old ways. For now, we take a breath, see what works and what doesn’t, then we go again making the next round better.