Privacy Policy

This privacy policy is for Hyphenate Ltd and governs the privacy of its users who choose to interact with them.

The policy sets out the areas where user privacy is concerned and outlines the obligations & requirements of the users and Hyphenate Ltd. Furthermore the way Hyphenate Ltd processes, stores and protects user data and information is available within this policy.

Hyphenate Ltd Website (

Hyphenate Ltd take a proactive approach to user privacy and ensure our visitors privacy is put first. This website complies to all UK/EU laws and requirements for user privacy.

Use of Cookies

Hyphenate Ltd use cookies to improve the user experience. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

This website uses tracking software to monitor its visitors to better understand how they use it. This functionality is provided by Google Analytics, which uses cookies to track visitor usage. The software will save a cookie to your computer’s browser(s) in order to track and monitor your engagement and usage of the website. You may clear your browser(s) cookie history at any time, subsequently removing the cookie until you return to the Hyphenate Ltd website again.

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts.

Contact & Communication

Users contacting Hyphenate Ltd through our website do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely in Hyphenate Ltd’s EU hosted Salesforce environment, as detailed in General Data Protection Regulation. Every effort has been made to ensure the website and your data are all stored and transmitted within the EU. Users are advised that submitting such forms is done at at their own discretion.

Hyphenate Ltd use any information submitted to provide you with further information about the products / services / opportunities or to assist you in answering any questions or queries you may have submitted. This includes using your details to send you an automatic email from Salesforce with information relating to the service you’ve requested, one-to-one operational and sales emails necessary for business transactions, and a request to opt-in to marketing communications.

Communication Preferences

Every marketing email from Hyphenate Ltd contains instructions on how to opt out of receiving further marketing emails from the Company.

External Links

Although this website only looks to include quality, safe, and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites)

Hyphenate Ltd cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Hyphenate Ltd use social sharing buttons, which help share content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Data Storage

Hyphenate Ltd uses Salesforce to store and process customer and user information. Salesforce is a GDPR compliant technologies. You can learn more about GDPR and Salesforce here.

Hyphenate Ltd collect and store only the information that is relevant to our business processes, information which visitors and customers have freely given, information which is available on public record, or activity information which has been collected via Google Analytics.

To see a full copy of your information or to request that your information be forgotten, please contact us at