Flexible Salesforce Support for Nonprofits
Hyphen8 has a dedicated team providing flexible Salesforce support for nonprofits. We are proud to work with over 120 organisations to help them make the most of Salesforce.
We are friendly and approachable and consider ourselves to be part of team.
Here are some of the reasons nonprofits choose us for ongoing Salesforce support:
- Flexibility to ask for whatever you need including simple questions, training, development or consultancy
- Guidance on governance, compliance and best practice
- Flexibility to "top up" your time if you have more significant enhancements planned
- Regular reviews with your Account Manager to plan activities
- Pay in advance for an agreed number of days per year to suit your needs and help with budgeting
The Hyphen8 team are a joy to work with. They're experts in all things Salesforce, but they don't communicate in complex IT speak! Their turnaround time is excellent - they're highly efficient.
Halifax Foundation for Northern Ireland
You'll get:
Consulting & Training
- Ongoing access to expert advice
- Additional training to ensure and maximise user adoption
- Guidance and best practice to boost your organisation’s success
Solution Enhancements
- Ongoing system configuration and development
- Technical resource to fill your skill gaps cost-effectively and without recruiting
- Trusted advice on platform innovations
Ongoing Support
- Case Response from 9:00 - 5:30, Monday - Friday
- Guidance on annual Salesforce releases
- Single point of contact, we will work with third-party providers for you
Hyphen8 are a team of extremely knowledgable people who take the time to understand your needs and to suggest solutions. They're responsive to support calls, and always patient in helping their customers to understand what is being implemented.
Inspiring Scotland
Get in touch
Let's work together to empower your users, maximise your impact & deliver against your mission
Featured News & Insights
Our team share their insights on Salesforce releases, administrator best-practice and new innovations coming to the platform
Is Salesforce too big for small nonprofits?
Is Salesforce too big for small nonprofits? This is a question that has been coming up more…
Highlights of 2023
By Elaine Forth – CEO Looking back on the year with the goal of filtering out…
Funders Collaboration Group: Service Design Special
To kick off our Summer of Service Design, our June Funders Collaboration Group (FCG) session focused on…