About Us

Who we are

We have an amazing, diverse team who share the mission to make a difference to the nonprofit sector. Many of them have joined us from the charity sector!

Our broad mix of skills includes strategic consultancy, development, training and project management.

We're proud of our supportive and collaborative culture, where we achieve our results and have fun!

Every single member of the team contributes to our success and we encourage continual personal development and reward achievement.

Our strong team ensures that we can deliver innovative solutions and can share our knowledge to help non-profits achieve their missions and make an impact.

Senior Solutions Consulant Jenny and Customer Success Manager Tom braving the treetops

We are excited to be working towards becoming a B Corp this year! One of our goals is to minimise our impact on the planet. HyphenEarth was set up as a Community of Practice to help us reduce our carbon emissions and change user behaviour.

HyphenEarth

Values led

Our 8 values are at the heart of everything we do - how we work with each other and our customers.

Elaine, our CEO, is passionate about sharing the importance of values in this Kharmic Capitalist podcast

Pledge 1% invited her to feature in their Women Who Lead blog

Best Salesforce Partner to work for - Hyphen8

Values led

Our 8 values are at the heart of everything we do - how we work with each other and our customers.

Elaine, our CEO, is passionate about sharing the importance of values in this Kharmic Capitalist podcast

Pledge 1% invited her to feature in their Women Who Lead blog

Our values

We're passionate about our social mission. Philanthropy is at the heart of everything we do, and the 8 in our name represents our mission to donate a 8% of our profits to good causes.

We're guided by our 8 values. We:

We're a trusted partner with integrity at our core

We challenge ways of working, and embrace innovation & creativity

We add value and we're focused on our philanthropic goals

We respect each other's wellbeing and act as one team

We invest in learning to grow our skills

We are thought leaders who strive to empower others

We recognise and reward contributions to our success

We love what we do, and we share smiles along the way!

All

All
Delivery
Leadership
Operations
Service Design

Senior Solutions Consultant

Amy Worrall-Thompson (She/Her)

Delivery

My role is to understand clients' needs and transform them into technical solutions that suit their users. My experience in grantmaking also means I can advise on best practice in the sector, and help non-technical people make sense of what's on offer to make confident, well-informed decisions.

Senior Solutions Consultant

Andrew Ellis (He/Him)

Delivery

I deal with support and development requests from our clients. This can mean working on multiple different projects each day and switching between tasks like user training, configuration and investigating bugs in quick succession. I love the variety I get in this role and having the chance to work with so many different customers and systems.

Director of Delivery

Angela Murray

Leadership

My job is to work with the delivery team to make sure we deliver excellent services for our customers. As one of the Directors at Hyphen8, I also spend a lot of time thinking about finance, and making sure Hyphen8 is a great place to work.

Senior Solutions Consultant

Antony Daley

Delivery

My job is to translate what people want from normal words into Salesforce speak. I take your ideas and desires, and give you a Salesforce system that makes your (and your customers') lives easier.

CTO

Daniel Probert

Leadership

My primary focus is on our larger enterprise clients and quality assurance across all solutions.

CEO

Elaine Forth (She/Her)

Leadership

As CEO, I have the privilege of being involved in most things! I am most passionate about ensuring we are fantastic partners for our customers, caring supportive employers for our fabulous and talented team and that we live by our values

Technical Lead

Garry Willis

Delivery

A jack of all trades and a master of none... but oftentimes better than a master of one.

Senior Solutions Consultant

Gemma Daley (She/Her)

Delivery

I'm part of the Evolve team. We support our customers with any system issues or improvements they'd like to make to their Salesforce set-up. I essentially get to solve puzzles every day. I'm also the resident (and albeit self-titled) FormAssembly Jedi.

Senior Service Designer

Jacqui Lowe (She/Her)

Service Design

I work with our clients to help them make their services better for their users. By working with and listening to their internal and external users, I try to understand what they need, what frustrates them, and help them to find ways to make everyone's lives easier!

Senior Solutions Consultant

Jennifer Sowerby (She/Her)

Delivery

I work with many areas of the Salesforce platform to deliver grant management solutions, but my particular specialities are Flow, Experience Cloud and working with some of our partner products such as FormAssembly and Conga.

Solutions Consultant

Jess McCormick (She/Her)

Delivery

I help design and build technical solutions for our clients as part of their implementation projects.

Delivery Manager

Julia Williams

Delivery

I keep projects on track to deliver on time and budget. I keep you informed, control the scope of work and ensure everyone knows what's happening & when. I get to work alongside my talented colleagues and wonderful customers helping to deliver solutions in a friendly and supportive way.

Senior Service Designer

Kirsten Wolff (She/Her)

Service Design

I design end-to-end services and processes that give organisations and their customers a great user experience. I support clients to better understand their users’ needs and which steps add value to their business, so that they have a simpler, more effective product or service that works well for everyone.

Solutions Consultant

Lucian Roux (He/Him)

Delivery

I help organisations make the most out of their Salesforce platform by offering support and designing solutions for them to achieve their mission and business goals.

Senior Developer

Mark Woodbridge

Delivery

I'm a passionate Salesforce developer and enjoy building solutions using Apex code to meet varying business requirements. I have extensive knowledge in building customised Lightning Web Components which align with Salesforce's design guidelines. I'm always keen to learn new technologies and cloud products, and I hold nine Salesforce certifications.

Senior Solutions Consultant

Nick Klein (He/Him)

Delivery

I'm a charity generalist who's worked and volunteered for charities across the UK, New Zealand and Canada. As a Solutions Consultant, I translate charity needs and wants into practical solutions to make their work more impactful. I specialise in user training, and I'm passionate about causes including mental health, homelessness and the environment.

Project Manager

Rob Jeal

Delivery

I'm responsible for successful, end-to-end delivery of projects for a portfolio of customers in the not-for-profit sector.

Solutions Consultant

Sarhane Chamma

Delivery

I strive to provide my clients with top-notch solutions that not only meet but exceed their expectations. With a focus on efficiency, without sacrificing quality. I always aim to provide the best value for their investment.

Solutions Consultant

Sophie Morrison (She/Her)

Delivery

I listen to charities describe how they work in all their messy, wonderful detail. Then I take all that information, tidy it up and build a database. And then I teach that charity how to use the database which I just built.

Resource Manager

Tamara Simpson

Operations

I'm here to ensure we find the right fit of people, for the right roles, at the right time. This ensures that our people get satisfaction from the work they do, that they can continue to develop and grow, and that love for what we do is demonstrated to our clients who love working with us!

Delivery Manager

Vai Cheung (She/Her)

Delivery

I work to keep projects, teams and customers happy and healthy. I work with project managers, consultants, and developers to create beautiful Salesforce solutions for our wonderful customers. I geek out over Jira and Gantt charts!

Solutions Consultant

Yau

Delivery

I have 15+ years experience supporting organisations with implementing processes, technology and systems to achieve their goals. I am a x10 certified Salesforce Consultant.

I also run Social Sports Mix, one of the largest Meetups in London that organises rounders and football events.

Get in touch

Let's work together to empower your users, maximise your impact & deliver against your mission

What we offer

We challenge and re-design processes, and build innovative solutions to help our customers make an impact

Salesforce for grant management event at Salesforce Tower hosted by Hyphen8

Superpower Salesforce

We design, build and support innovative and flexible solutions on Salesforce.

We can help you maximise your impact and free up time to spend with your stakeholders and concentrate on your mission.

Salesforce for Nonprofits

Design Better Services

Our Service Design team have joined us from leading UK funders, and have years of grant-making and charity expertise.

We can redesign your processes and help you deliver your mission more effectively.

Service Design

Many of the changes are already being applied across our wider work and there’s no going back to the old ways. For now, we take a breath, see what works and what doesn’t, then we go again making the next round better.

Customer Story