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Four resources to improve your Salesforce skills
When speaking to our customers, a question I often receive goes something like… “I want to improve…
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Simplifying Salesforce: Some Useful Terminology to know
Some of the organisations we work with nominate internal Salesforce superusers or champions who can support others…
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Service Design Workshop at Serpentine Galleries
Why is Service Design Important? Services should continually improve and evolve. We expect services we use (banks,…
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Unlocking Success: Salesforce Nonprofit Trends Report
Every year, Salesforce issues a new edition of the Salesforce Nonprofit Trends Report. This year’s emphasises the…
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Participatory Grantmaking Webinar
We help Grantmakers to develop great practice, improving processes for the benefit of staff and beneficiaries, and…
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Choosing research methods in a User centred approach: Pros and Cons
What is User Research? User research is the study of real users to find their needs and…
The additional value of having Hyphen8 and what you brought to the project with regard to sector knowledge and recent experience you had delivering Salesforce systems to similar charities was one of the deciding factors of choosing Salesforce.