10 Hyphen8 Highlights of 2018

This time of year provides an ideal opportunity to reflect on Hyphen8’s highlights and achievements over the past 12 months. 2018 has been an incredible year for us so I have picked out my 10 highlights:

Launched grantFlex, our free application built on Salesforce’s Nonprofit success pack. This provides grant-makers with a proven data model based on our deep knowledge of this sector. (To date installed and configured for 11 organisations)
Achieved Silver Salesforce Consulting Partner status. Thanks to continual customer referrals, glowing customer satisfaction ratings and our commitment to Salesforce certifications
Recognised by Salesforce for our Nonprofit specialisation. We are very proud to be considered trusted partners of an increasing number of amazing non-profit organisations
Increased our community of non-profit customers. 17 new Salesforce implementation projects, the majority of which came from existing client referrals
Renewed, uplifted and initiated over 50 support partnerships for our ongoing customer care programme evolve
Grown our team of certified consultants. All of whom are carefully selected not just for their expertise but for their shared passion to work with nonprofits
Ramped up our marketing efforts with a shiny new website, increased social media presence and a schedule of events
Continued our commitment to our social mission. We are proud of our contributions to the Pledge 1% programme, have enhanced our core grantFlex product and team fundraising efforts
Practiced what we preached. We are continually evolving our own salesforce instance. We now have seamless integration with Xero for finances and HR management including expenses, absence and personal development plan tracking
Appointed a new CEO (me). I am delighted to be leading our team on our continued mission to help non-profit organisations benefit from cloud technologies