Cycling Scotland

About Cycling Scotland

Cycling Scotland is Scotland’s national cycling charity, working towards a sustainable, inclusive, and healthy Scotland where anyone can enjoy the benefits of cycling.

Their team engages with a network of clubs to support growth, coaching, and volunteering opportunities. They facilitate cycling events across Scotland and encourage more people to get involved in the world of cycling.

Hyphen8 worked with Cycling Scotland to build a system that improved data visibility and streamlined their grant management processes.

The Challenge: Disconnected Grant Processes & Data Silos

Cycling Scotland’s internal teams each had different processes, leading to inconsistent grant management and data silos between departments.

As their grant portfolio evolved, their existing application forms became outdated and no longer met the team’s needs. They needed a centralised system to store and track applications, funding requests, and associated data.

"We needed a system that would allow us to streamline our grant awarding process while providing full visibility over applications and funding across Scotland."

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Pain Points

The team had multiple pain points they wanted to ensure they worked out to empower their team's great work,

  • Pain Bullet

    Disjointed Internal Grant Processes

    • Each team followed different workflows, causing inefficiencies.

    • No centralised visibility over applications and funding data.
  • Exclamation Bullet

    Outdated Application Forms

    • Forms were basic and lacked key functionality, making tracking difficult.

    • No structured way to restrict changes at different stages of the process.
  • Pain Bullet

    Time-Consuming Data Management

    • Teams relied on their own storage solutions for key data.

    • Lack of real-time reporting, making it hard to track multi-location projects.
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The Solution: A Standardised, Streamlined Grant Management System

Hyphen8 implemented Salesforce providing a scalable solution that centralised grant management and data tracking.

  • Rocket Bullet

    Grant Process Standardisation & Automation

    • Facilitated internal workshops to map Cycling Scotland’s account management processes.
    • Implemented grantFlex to create a structured, best-practice grant awarding process.
    • Built a centralised storage system, ensuring all files, emails, and funding requests are easily accessible.
  • Rocket Bullet

    Enhanced Application Process & Tracking

    • Developed FormAssembly-powered application forms that allow users to submit and save progress.
    • Integrated applications into Salesforce, enabling controlled edit permissions based on grant stage.
    • Improved applicant support by giving the team visibility into application progress.
  • Rocket Bullet

    Real-Time Reporting & Visibility

    •  Created a suite of reports and dashboards to provide a 360° view of funding data.

    • Enabled instant access to multi-location project data, reducing reporting time significantly.

    • Teams can now generate real-time insights at the click of a button.

Meet Cycling Scotland

Hear more about the impact of Salesforce and Hyphen8 from Cycling Scotland.

The Impact of working with Hyphen8

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of grants now processed in Salesforce – Ensuring complete data visibility and eliminating manual tracking.
%
real-time access to multi-location project data. Previously time-consuming, now instantly available via dashboards.
a full 360 degree view of their impact, data and mission in one system.

The Impact: A Connected, Insightful, and Efficient Grant Management System

Cycling Scotland now benefits from a standardised, fully visible grant process, allowing them to focus on engagement and impact.

  • Smile Bullet

    Efficiency & Standardisation

    • Grant management is now fully streamlined, with all teams following a consistent workflow.

    • Manual processes eliminated, freeing up time for strategic work.
  • Smile Bullet

    Improved Data Visibility & Reporting

    • Complete real-time reporting ensures Cycling Scotland can track funding and trends instantly.

    • Multi-location projects are now easily monitored, saving significant reporting time.
  • Smile Bullet

    Enhanced Applicant & Team Experience

    • Application tracking is now seamless, reducing frustration for both applicants and staff.
    • Centralised data storage means teams no longer rely on personal storage solutions.

Making an impact

"Despite the challenges of the COVID-19 lockdown, Hyphen8 delivered the project on time and within budget.

Their communication was exemplary, and we now have a system that allows us to evolve and grow."

%
All staff were using the system effectively after the go live.
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Why Salesforce and Hyphen8?

Cycling Scotland partnered with Hyphen8 for their expertise in grant management automation and data-driven solutions, ensuring a flexible, efficient, and scalable system that meets their long-term needs.