Who we are

Our aim is to transform the way you work with innovative solutions, to educate your staff to become self-sufficient and to help you to evolve continually.

Hyphen8 was formed in 2012 to design, build and support Salesforce solutions for nonprofit organisations.

We specialise in grant-making solutions but have broad experience with all types of nonprofit activity including fundraising, membership, finances and impact monitoring.

Proud to be a trusted partner for over 100+ customers ranging from small local charity to some of the largest nonprofits in the UK.

Philanthropy is at the heart of everything we do – we have an active social mission and our goal is to establish a charitable Foundation to fund causes that will make a difference.

We would love to hear from you if you are looking to implement Salesforce for the first time or to take your existing salesforce solution to the next level.

What we do


Strategic consultancy and service design


Creative solution design and quality assurance


Knowledge-sharing to ensure self-sufficiency


Ongoing support to ensure your success

Our Values

Take pride in what we do

We focus on quality and customer satisfaction

Think Creatively

We challenge ways of working and embrace innovation

Make a difference

We add value and are focused on our philanthropic goals

Support each other

We respect each other’s well-being and act as one team

Listen to new ideas

We encourage input and involvement to get things done

Share our knowledge

We are thought leaders who strive to empower others

Celebrate achievements

We recognise and reward contribution to our success

Don't forget to have fun

We love what we do and share smiles along the way

Our team

“We have an amazing team of 20 diverse individuals who all share the mission to make a difference to the non-profit sector. Our broad mix of skills includes strategic consultancy, development, training and project management.

I am extremely proud of our supportive and collaborative culture. We work very hard but we also have a lot of fun together. Staff well-being is a top priority and we encourage staff to use their monthly well-being allowance on activities that will improve their physical and mental health.

Every single member of the team contributes to our success and we encourage continual personal development and reward achievements. This helps to ensure that we deliver innovative solutions and can share our own knowledge so that customers can become self-sufficient.” – Elaine Forth, CEO

Supporting the growth of non-profits

We are passionate about our social mission

Philanthropy is at the hear of everything we do. The 8 in hyphen8 represents our mission to donate a minimum of 8% of our time and profits. Our goal is to establish a charitable Foundation to fund innovations that make a difference.

We're experienced in grant-making

We really understand grant-making – the terminology, the processes and how to build solutions on Salesforce! Our broad experience includes projects varying in size and complexity, funding types and data migration from most sources including GIFTS, Access and of course spreadsheets!

We're your trusted Salesforce Partner

We are extremely proud that almost all of our new projects come via existing client referrals who have become ongoing support clients. Transparency and openness are part of our culture and we believe that the softer people skills are equally as important as technical skills.

Why choose us

  • Our 8+ years experience designing and delivering nonprofit Salesforce solutions on Salesforce
  • Our experience with service design to challenge current processes and transform the way customers work to improve efficiency
  • Our passion for innovative solution design so that customers benefit from the full capabilities of the platform whilst ensuring that solutions are future-proof and cost-effective
  • Our proven and varied solution accelerators designed to fast-track implementations and based on years of best practice
  • Our balanced focus on people as well as technology to ensure self-sufficiency and to encourage adoption
  • Our social mission – we give 8% of our time / products / profit back to non-profit communities and our vision is to establish a Hyphen8 Foundation
  • Our culture – we pride ourselves on our ethos of true partnership; collaboration, transparency and knowledge-sharing which is why we have so many long-standing customers