Culture
We have a supportive and collaborative culture, we work hard but we also have a lot of fun together! Staff wellbeing is a top priority, and we encourage staff to use their monthly wellbeing allowance on activities that will improve their physical and mental health.
Every member of the team contributes to our success, and we encourage continual personal development and reward achievements. This helps to ensure that we deliver innovative solutions and can share our own knowledge so that customers can become self-sufficient.
Current opportunities
KEY ACCOUNT CONSULTANT
We are looking for an experienced Key Account Consultant to join us to work closely with a wide range of nonprofits to help them turn their ambitions into reality. This isn’t just configuration; it’s partnership, strategy, and continuous improvement. To apply, email your CV and cover note to jobs@hyphen8.com
Salary guide: £60,000 – £70,000 + benefits package , remote working
ROLE SUMMARY
Acting as the trusted advisor and single point of contact for your customers
Turning pre-purchased hours into a strategic roadmap your clients can rely on
Delivering Salesforce enhancements that provide tangible ROI
Building long-term relationships rooted in trust, expertise, and impact
Spotting opportunities to help customers grow and get even more value from Salesforce
Working with brilliant Tech Leads, Developers, Service Designers & Solution Consultants
What you’ll be doing day-to-day
Running standups, sprint kick-offs and retros with your customers
Planning and delivering work in defined sprints using their strategic roadmap
Leading discovery workshops and quarterly business reviews
Scoping solutions and clearly articulating these back to your customers
Designing and configuring Salesforce using native tools and Hyphen8 accelerators
Recommending and configuring third-party apps where beneficial
Leading on data mapping, imports, QA and deployments
Keeping Jira up to date and ensuring clear communication throughout
Supporting teammates with reviews, being that second-pair-of-eyes and ensuring best practice
What makes this role extra special ✨
🌟 You’ll own the relationship, becoming your customers’ goto Salesforce expert
🌟 You’ll shape strategy, helping organisations plan their roadmaps and future needs
🌟 You’ll have commercial influence, identifying upsell/cross-sell opportunities that genuinely add value
🌟 You’ll keep learning, maintaining Salesforce knowledge, getting certified and building your skills
🌟 You’ll live our values each day: impact, creativity, making a difference, supporting each other, nurturing growth, sharing knowledge, celebrating wins and of course… having FUN
You’ll thrive in this role if you are:
- A confident Salesforce consultant powered by nonprofit expertise (with grant-making know-how being a welcome bonus)
- Great at asking questions, defining solutions, and articulating options clearly
- Skilled at building strong client relationships and becoming a trusted advisor
- Commercially aware and comfortable identifying new opportunities
- A problem-solver with strong attention to detail
- A collaborative team player who lifts others up
Employee benefits
We offer an excellent and continually improving benefits package, including:
Vitality Private Healthcare
- Monthly wellbeing allowance
- Flexible working hours
- 25 days annual leave + bank holidays
- 1 extra day off per year with us (max 31)
- Friday afternoons off at the end of each month
- 6 months maternity pay & 1 month paternity
- December festive shut-down
- Quarterly Learning Days
- Funded training & certifications
- Your birthday off (if it falls on a week day)
- Perkbox benefits package
Our values
We're passionate about our social mission. Philanthropy is at the heart of everything we do, and the 8 in our name represents our mission to donate a 8% of our profits to good causes.
We're guided by our 8 values. We:
We're a trusted partner with integrity at our core
We challenge ways of working, and embrace innovation & creativity
We add value and we're focused on our philanthropic goals
We respect each other's wellbeing and act as one team
We invest in learning to grow our skills
We are thought leaders who strive to empower others
We recognise and reward contributions to our success
We love what we do, and we share smiles along the way!
Our team
The best Salesforce partner to work for... in the world.
We're committed to being an open and inclusive place for all people to work and succeed, and we were awarded "Best Salesforce Partner to Work For" at the Global Digital Revolution Awards 2023.
Our values inform our work and our company culture, and we don't forget to have fun!
Many of the changes are already being applied across our wider work and there’s no going back to the old ways. For now, we take a breath, see what works and what doesn’t, then we go again making the next round better.