Why use Service Design to shape funding programmes

We all want our funding to be accessible and easy to understand. We also want to make good funding decisions and make sure we fund work that makes a difference. There is a lot to consider when setting up a new funding programme.
In this webinar, we are joined by Shamiela Ahmed, Senior Programmes Manager at Heart of England Community Foundation to talk about how we helped them improve their grant application procress using a Service Designed approach. 

In this webinar we cover:

  • An introduction into Service Design
  • Why choose a Service Design approach
  • How a Service Designed approach has transformed recent funders we’ve worked with
  • Our Service Design experts will be on hand to answer any questions in a Q&A session.

Register to watch

What to expect


What is Service Design?

Everyone is talking about it, but what exactly is it and why should funders consider it? We share insights into how funders can transform processes and take a user-led approach.


Our approach

Our experienced service designers explore how service design can improve grant application forms. We share tips and examples of what makes forms inclusive and user-friendly


Success stories

We are joined by a Community Foundation that we have recently helped to transform their grant application process. Hear the story of their experience.

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