This time of year provides an ideal opportunity to reflect on Hyphen8’s achievements over the past 12 months.  2018 has been an incredible year for us so I have picked out my 10 highlights:

1. Launched grantFlex, our free application built on Salesforce’s Nonprofit success pack to provide grant-makers with a proven data model based on our deep knowledge of this sector (to date installed and configured for 11 organisations)

    

2. Achieved Silver Salesforce Consulting Partner status thanks to continual customer referrals, glowing customer satisfaction ratings and our commitment to Salesforce certifications

    

3. Recognised by Salesforce for our Nonprofit specialisation, we are very proud to be considered trusted partners of an increasing number of amazing non-profit organisations

    

4. Increased our community of non-profit customers with 17 new Salesforce implementation projects, the majority of which came from existing client referrals

    

5. Renewed, uplifted and initiated over 50 support partnerships for our ongoing customer care programme evolve

    

6. Grown our team of certified consultants all of whom are carefully selected not just for their expertise but for their shared passion to work with nonprofits

    

7. Ramped up our marketing efforts with a shiny new website, increased social media presence and a schedule of events

    

8. Continued our commitment to our social mission through participation in Pledge 1% programme, enhancements to our core grantFlex product and team fundraising efforts

    

9. Practiced what we preached – we are continually evolving our own salesforce instance and now have seamless integration with Xero for finances and HR management including expenses, absence and personal development plan tracking

    

10. Appointed a new CEO (me) and I am delighted to be leading our team on our continued mission to help non-profit organisations benefit from cloud technologies

     

We are excited about what 2019 will bring and wish everyone a restful break.

Elaine