This time of year provides an ideal opportunity to reflect on Hyphen8’s achievements over the past 12 months. 2018 has been an incredible year for us so I have picked out my 10 highlights:
- Launched grantFlex, our free application built on Salesforce’s Nonprofit success pack to provide grant-makers with a proven data model based on our deep knowledge of this sector (to date installed and configured for 11 organisations)
- Achieved Silver Salesforce Consulting Partner status thanks to continual customer referrals, glowing customer satisfaction ratings and our commitment to Salesforce certifications
- Recognised by Salesforce for our Nonprofit specialisation, we are very proud to be considered trusted partners of an increasing number of amazing non-profit organisations
- Increased our community of non-profit customers with 17 new Salesforce implementation projects, the majority of which came from existing client referrals
- Renewed, uplifted and initiated over 50 support partnerships for our ongoing customer care programme evolve
- Grown our team of certified consultants all of whom are carefully selected not just for their expertise but for their shared passion to work with nonprofits
- Ramped up our marketing efforts with a shiny new website, increased social media presence and a schedule of events
- Continued our commitment to our social mission through participation in Pledge 1% programme, enhancements to our core grantFlex product and team fundraising efforts
- Practiced what we preached – we are continually evolving our own salesforce instance and now have seamless integration with Xero for finances and HR management including expenses, absence and personal development plan tracking
- Appointed a new CEO (me) and I am delighted to be leading our team on our continued mission to help non-profit organisations benefit from cloud technologies
We are excited about what 2019 will bring and wish everyone a restful break.
Elaine
